Cybet Privacy Policy

At Cybet, we respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use, store and safeguard your information when you play at Cybet casino, visit cybet.com, or use our services across any device. By registering an account, you agree that we may process your data as described below.

Who We Are

Cybet is owned and operated by Eskimo Adventures Ltd, registered at Sea Urchin Street, San Pedro, Ambergris Caye, Belize, under registration number 000043034. We hold an Anjouan Gambling License No. ALSI-202409034-FI2, issued by the Autonomous Island of Anjouan, Union of the Comoros. As the data controller, we determine how and why your personal information is processed when you use Cybet live games, our sportsbook, or any other feature of our platform.

Information We Collect

When you create an account or interact with Cybet, we collect several categories of information necessary to provide our services and maintain compliance with our license.

• We collect registration details such as your name, email address, date of birth and country of residence.
• We gather wallet addresses and transaction data related to cryptocurrency deposits and withdrawals, including BTC, ETH, USDT, USDC, BNB, XRP, LTC, DOGE, TRX and other supported coins.
• We record your gaming activity, including slots, live casino sessions, Cybet Originals, roulette, blackjack and sportsbook bets, to manage your account and calculate loyalty rewards.
• We may request Know Your Customer (KYC) documents, such as proof of identity and address, particularly before processing your first withdrawal.
• We automatically collect technical data including your IP address, device type, browser information and approximate location to detect fraud and enforce our VPN restrictions.
• We store communication records when you contact our support team via live chat, email, Telegram, X or Discord.

How We Use Your Information

Our Cybet platform uses your personal data for legitimate operational, legal and security purposes. We at Cybet process your information to verify your identity, prevent money laundering, and ensure compliance with our Anjouan gambling license. We use your data to manage deposits and withdrawals, calculate rakeback, loyalty levels, VIP tier progress, and to deliver bonuses such as our 100% welcome match or VIP Missions rewards. Our team also uses your information to respond to support requests, investigate suspicious activity, and improve the overall gaming experience across the Cybet casino platform.

We may also use your contact details to send promotional messages about bonuses, daily drops announced through our Telegram channel, or updates to our terms, provided you have not opted out of marketing communications.

Legal Basis for Processing

We process your personal data based on several legal grounds. We rely on contractual necessity to provide you with access to Cybet casino services, legal obligation to comply with anti-money laundering and licensing requirements, and legitimate interest to protect our platform from fraud. Where required, we obtain your consent before using your data for marketing purposes.

Sharing Your Information

We do not sell your personal data. However, Cybet may share information with trusted third parties in limited circumstances.

• We share data with payment processors and blockchain analysis providers to facilitate cryptocurrency transactions and detect fraudulent activity.
• We may disclose information to regulatory authorities, including our licensing body in Anjouan, when legally required.
• We work with game providers such as Evolution, Ezugi, Pragmatic Play and other studios who may receive anonymized or aggregated gameplay data to operate live and slot games.
• We may share information with fraud prevention and compliance partners conducting risk assessments before withdrawals.

Data Retention

We retain your personal data for as long as your Cybet account remains active and for a reasonable period afterward to meet our legal, tax and regulatory obligations. Transaction records, KYC documents and communication logs may be kept longer where required by applicable anti-money laundering rules linked to our Anjouan Gambling License.

Cookies and Tracking Technologies

Our Cybet website uses cookies and similar technologies to remember your preferences, maintain your session, and analyze how you use our progressive web app. You can manage cookie settings through your browser, although disabling certain cookies may limit functionality such as automatic login or language localization across our 11 supported languages.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data when using Cybet. We aim to honor these rights wherever reasonably possible.

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including marketing communications.
• You may withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you can contact our support team at [email protected], and we will respond in accordance with applicable law.

Data Security

We implement technical and organizational measures to protect your information from unauthorized access, loss or misuse. Our compliance review process, fraud screening systems and risk assessment procedures help safeguard both your funds and your personal data whenever you deposit or withdraw cryptocurrency through Cybet.

Restricted Jurisdictions

We do not knowingly collect data from residents of Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, the Union of the Comoros, or any FATF-blacklisted jurisdiction. If we discover that an account has been created from a restricted location, we reserve the right to suspend the account and process data only as necessary to comply with legal obligations.

Children's Privacy

Cybet services are intended only for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we will delete any such data if discovered.

International Data Transfers

Because we operate globally and serve players across Latin America, Brazil, Turkey, India, Japan, Indonesia, Vietnam, South Korea and Russian-speaking markets, your data may be transferred and processed outside your country of residence. We take reasonable steps to ensure such transfers are handled securely and in accordance with this policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of Cybet after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about how we handle your personal data, please reach out to our support team through live chat, available 24/7, by email at [email protected], or via our community channels on Telegram, X and Discord. We are here to help you understand how your information is protected while you enjoy everything Cybet has to offer.